SHOP POLICIES

Can I order samples?

Yes! We encourage brides to order a sample pack if you are undecided on font/color/etc. 

Please note that sample packs will not be sent out without payment. 

 

 

What file format do you prefer the guest list in?

I am flexible and prefer you use a program that you are comfortable with. The popular choices of formats are Excel and Word. Please e-mail or print out your guest list and include it with your package. If emailing, save your file as Last Name-Completion Date.xls in an unzipped file.  Please note that I do NOT interpret your guest list. I will write exactly how it reads-so if you want "Mr. and Mrs. John Smith" please write it as such.

 

Formal Format:

Mr. and Mrs. John Smith

1234 Main Street, Apartment 4

New York, New York

11011

 

Informal Format:

John and Jane Smith

 

1234 Main Street, Apartment 4

New York, New York

11011

 

Incorrect Format:

Mr. and Mrs. John and Jane Smith

 1234 Main Street, Apartment 4

New York, New York

11011 

 

Do you need extra materials?

Yes, even though I would like to think I am perfect at what I do, we all make mistakes. Please include at least 10% extra envelopes to accommodate any errors or last minute additions. 

 

What is your turnaround time?

Once I start on your envelopes, my turnaround time is 50-75 per day.

 

Do you accommodate rush orders?

Subject to availability, I will do everything I can to accommodate your rush order with an additional rush fee.

 

How does payment work?

Payment is accepted in the form of Cash, Check, or PayPal. Cash and Check are accepted through our local boutique pick up location at Plano Antique Mall only. Payment is required before your envelopes will be returned to you. Any delay in payment will create a delay on shipment.

Due to the hand written nature of our work, refunds are not offered. If you are unsure of color, style, format please order a physical sample be sent to you prior to completion of your order as you will be charged the full amount to have your order redone if you are unhappy with a color, style, or format choice that was requested by your contract. 

 

I have a late addition to my order, will you accommodate it? 

Of course, although I do ask that all late additions be submitted before work on your envelopes is completed. Once work is completed and ready to ship or shipped, there will be an additional fee of $10.00 per addition for quantities under 10. 

 

Where do I send my envelopes to?

Please send them to:

1006 Providence Drive

Allen, Texas 75002

 

Do you charge for return shipping?

Yes, there will be a charge for shipping depending on how heavy your package is. Your package will be sent via USPS Priority Mail or FedEx Home Delivery unless otherwise requested.

 

Do you do invitation design?

Yes, invitation design starts at $125.00. 

 

 

 

 

 

 

If you have any questions not seen here, please don't hesitate to contact bpinvites@gmail.com

 

© 2011-2020 Dallas Wedding Calligrapher-BPinvites-Butler's Pantry Calligraphy-bpinvites@gmail.com

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